ITES & BPS Solutions
At TeamSPR Technologies, we blend innovation with operational excellence to deliver world-class ITES (Information Technology Enabled Services) and BPS (Business Process Services). Our solutions are scalable, secure, and tailored to meet both industry-specific and function-based requirements across global markets.
ITES (Information Technology Enabled Services)
Enhance Efficiency. Enable Growth.
1. Customer Support Services
Deliver exceptional experiences across every customer touchpoint.
Voice, email, and chat support managed by skilled agents who ensure satisfaction and timely resolution, available 24/7.
2. Data Management Services
Drive intelligent decisions with clean, structured data.
From data entry and processing to mining and analytics, we manage complex datasets with speed and precision.
3. Back-Office Support
Free up internal bandwidth by outsourcing non-core processes.
We handle order processing, invoicing, inventory management, and more—so your team can stay focused on strategy.
4. Content Management
Keep your digital assets relevant and up to date.
Includes e-commerce catalog management, content moderation, and website updates to ensure consistent branding and user experience.
5. Finance & Accounting Support
Stay compliant and financially sound.
We manage bookkeeping, accounts payable/receivable, tax support, and payroll with a focus on accuracy and efficiency.
6. Human Resource Support
Simplify and scale your HR operations.
From recruitment and onboarding to leave management and helpdesk services, we support your entire HR lifecycle.
7. Revenue Cycle Management (RCM)
Optimize healthcare revenues from start to finish.
Our end-to-end RCM services—covering patient registration, insurance verification, medical coding, billing, and payment follow-up—ensure faster reimbursements and minimal claim denials.
BPS (Business Process Services)
Re-engineer Operations. Accelerate Growth.
Horizontal BPS Services (Function-Based):
1. Finance & Accounting BPS
Achieve seamless financial operations.
We handle P2P, O2C, and R2R processes with automation, ensuring accuracy and compliance at every stage.
2. Customer Interaction Services
Enhance every customer conversation.
Omni-channel support to manage queries, complaints, and feedback efficiently across voice, email, and chat.
3. Human Resource BPS
End-to-end HR solutions for modern enterprises.
From employee data management to benefits administration and payroll processing, we streamline HR functions.
4. Procurement BPS
Efficient sourcing and vendor management.
Includes purchase order processing, vendor onboarding, contract management, and audit compliance.
5. Legal Process Outsourcing (LPO)
Legal operations delivered with precision.
Research, contract review, documentation, and compliance services managed by skilled legal professionals.
6. Knowledge Process Outsourcing (KPO)
Insight-driven support for strategic decisions.
We deliver market research, data modeling, competitive analysis, and forecasting across domains.
Vertical BPS Services (Industry-Based):
1. BFSI (Banking, Financial Services, Insurance)
Secure, compliant financial operations support.
Services include loan processing, claims management, AML/KYC checks, and account servicing.
2. Healthcare
Patient-focused support with financial accuracy.
Medical Billing & Coding
Claims Adjudication
Patient Record Management
Revenue Cycle Management (RCM): Full-cycle services that improve claim turnaround, reduce denials, and increase collections.
3. Retail & E-commerce
Deliver seamless customer journeys and backend efficiency.
Support includes order fulfillment, return processing, live chat, and catalog/product data management.
4. Telecom
Agile support for fast-moving telecom businesses.
We provide subscriber lifecycle support, activation/porting, and billing resolution.
5. Travel & Hospitality
Build loyalty through great service.
Services include booking support, itinerary handling, loyalty program management, and 24×7 customer care.
6. Education & eLearning
Support for modern, digital-first learning platforms.
We manage enrollment, LMS support, helpdesks, and digital content handling for institutions and edtechs.
Why Choose TeamSPR Technologies?
Domain Expertise across IT, healthcare, finance, e-commerce, telecom, and more
Scalable Delivery Models with 24/7 global coverage
Advanced Tools & Automation for improved efficiency
Security & Compliance as a top priority (HIPAA, GDPR, ISO-ready)
Client-Centric Culture with transparent SLAs and measurable KPIs